Reputation & Social Presence Management

Your Brand Is Only as Strong as How It Shows Up Online.

A beautifully designed logo means nothing if your Facebook page still has the old address, your Instagram profile is half-finished, and your LinkedIn doesn’t match your website. Every social profile is a touchpoint where potential customers form an impression — and an incomplete, inconsistent, or broken profile sends the wrong signal before a conversation even starts. LGX sets up, cleans up, optimizes, and troubleshoots your social presence so every platform reflects the business you’ve actually built.

The Hidden Brand Problem Most Businesses Ignore

Inconsistent Profiles and Outdated Information Are Quietly Costing You Credibility

Before a potential customer calls you, they check you out. They look at your Google Business Profile, your Facebook page, your Instagram, your LinkedIn. What they find in those 60 seconds shapes whether they trust you enough to reach out.

Incomplete bios, wrong addresses, mismatched logos, outdated contact information, broken links, or an account that clearly hasn’t been touched in two years — any of these signals raise doubt. And doubt kills conversions before the conversation even starts.

This isn’t a content problem. It’s a presence problem. The accounts exist — they just don’t represent your business correctly. LGX fixes that: setting up accounts the right way from the start, cleaning up existing profiles that have drifted, and troubleshooting accounts that have access issues, security problems, or platform complications.

Social Presence Options + Pricing

Which Service Is Right for Where You Are?

LGX offers four services in this category — from setting up a new account correctly to consulting on strategy, troubleshooting complex access issues, and growing a YouTube presence.

Social Media Account Setup / Clean-up / Optimization
Most Popular
$175/account

Creates, sets up, or cleans up a social media account using your existing logo, banner, and brand imagery — optimized for the platform and aligned with your current brand standards. Priced per account.

  • Profile photo, banner, and imagery updated to current brand standards
  • Bio, about section, contact details, and links corrected and optimized
  • Business category, CTA buttons, and platform-specific settings configured
  • Available platforms: Meta Business Manager, Facebook, Instagram, LinkedIn, X (Twitter)
  • Additional time for 2FA, security setup, or access recovery billed at hourly rate

Ideal for: Businesses launching on a new platform, or those with existing accounts that are outdated, incomplete, or inconsistently branded

Social Media Consultation
Hourly
$175/hr

A flexible, expert-led consultation session for personalized strategy, troubleshooting, or training — scheduled on your timeline and focused on your specific questions.

  • Content planning and content pillar development
  • Engagement tactics and platform best practices
  • Hands-on training in Canva, scheduling tools, or analytics platforms
  • Strategy questions — what to post, when, and on which platforms

Ideal for: Businesses managing social in-house that need expert guidance, training, or a strategic sounding board

Social Media Account Troubleshooting
Custom Quote

For businesses dealing with complex account issues — locked accounts, hacked profiles, lost admin access, Meta Business Manager complications, or platform restrictions. Quoted based on complexity.

  • Account recovery and access restoration
  • Hacked or compromised account remediation
  • Meta Business Manager structure and admin access issues
  • Platform restriction appeals and policy compliance
  • Account merging, page claiming, or legacy account cleanup

Ideal for: Businesses locked out of accounts, dealing with security issues, or navigating complex platform access situations

YouTube Growth & Optimization
Custom Quote

Channel optimization and growth services for businesses investing in video content — increasing visibility, improving credibility signals, and growing an engaged audience.

  • Channel setup and profile optimization for search visibility
  • Subscriber and engagement growth strategy
  • Video view optimization and watch hour development
  • Channel branding aligned with your overall brand identity

Ideal for: Businesses with an existing or planned YouTube presence that want to accelerate growth and improve channel credibility

Honest Qualification

Is Social Presence Cleanup the Right Next Step?

These services are often quick wins — low cost, immediate impact on credibility. Here’s an honest look at who benefits most.

✓ This Is For You If…

  • You've just completed a rebrand and your social profiles don't reflect the new logo, colors, or brand identity yet
  • You have profiles on multiple platforms that are inconsistently set up — different bios, different logos, wrong contact info
  • You're launching on a new platform and want it set up correctly from the start rather than patching it later
  • You're locked out of an account, dealing with a security issue, or navigating complex access problems
  • Your team manages social in-house and needs training or a strategy session to get more out of the time they're investing
  • You're starting a YouTube channel and want the foundation set up for growth from day one

→ Consider Starting Elsewhere If…

  • Your profiles are already current, complete, and consistently branded — in that case, the priority is content strategy and ongoing management, not setup
  • Your brand identity itself isn't defined yet — profile setup works best when there's a logo, brand colors, and a clear voice to apply; if those don't exist yet, brand strategy and logo design should come first

Why LGX for Social Presence

What Makes LGX the Right Team for This Work?

We Know What Correct Looks Like Across Every Platform

Each platform has its own image dimensions, character limits, field structures, and best practices — and they change frequently. LGX stays current on what a properly optimized profile looks like on Facebook, Instagram, LinkedIn, X, and YouTube, and applies those standards consistently across every account we touch.

We Navigate the Complicated Stuff

Meta Business Manager, two-factor authentication issues, account recovery flows, admin access disputes, and platform restriction appeals are genuinely complicated — and getting it wrong can make things worse. LGX has experience navigating these situations and knows where to focus effort to get accounts restored, secured, and properly structured.

Profile Setup Is the Foundation for Everything Else

Getting profiles set up correctly the first time means every subsequent investment in content, ads, or social management starts from a solid foundation. A properly structured Business Manager, a fully optimized profile, and consistent branding across platforms makes every dollar spent on content and advertising work harder.

Part of a Complete Brand & Marketing Picture

Social presence management pairs naturally with logo design, brand strategy, social media management, and advertising. Because LGX handles all of those services, a profile cleanup doesn’t happen in isolation — it’s coordinated with whatever rebrand work, content strategy, or ad campaigns are running alongside it.

Trusted by Businesses Since 2010

What Do LGX Clients Say?

“I love working with you guys because you’re smart and you respond.”

Jody Strauch-Lundberg – Out of the Box

Other Brand Creation Deliverables

Complete the Brand Across Every Channel

Social presence cleanup works best when it’s part of a coherent brand picture:

  • Logo Design — If your profiles look inconsistent, it’s often because the logo needs to be updated or properly formatted — vectorization and a full brand file set solves this
  • Brand Discovery & Messaging Strategy — If the profiles don’t know what to say, strategy work gives you the voice, positioning, and messaging to fill them correctly
  • Brand & Competitive Audits — A social media audit gives you scored data on how your presence is performing before you decide what to fix

Your Social Presence Questions, Answered

What Do People Ask Before Getting Their Social Profiles Cleaned Up?

LGX updates your profile photo, banner, and brand imagery to your current logo and brand standards, rewrites or refines your bio and about section, corrects contact details and links, and configures platform-specific settings — business category, CTA buttons, and relevant platform features. Priced per account, covering Facebook, Instagram, LinkedIn, X (Twitter), and Meta Business Manager.
Yes — LGX works with your existing brand assets: logo files, brand colors, and any imagery you want applied to the profiles. If your logo only exists as a low-resolution image or isn’t in the right formats, the Logo Vectorization service can produce properly formatted files before profile setup begins.
Yes — account access recovery, lost admin access, Meta Business Manager complications, two-factor authentication issues, and platform restriction situations are all covered under Account Troubleshooting. These are scoped individually because complexity varies significantly. Contact us and we’ll assess what’s needed.
This is a common situation and falls under troubleshooting. The right approach depends on the platform and circumstances — sometimes admin access can be requested through native tools, sometimes it requires an appeal, and in some cases a new page is the cleaner solution. LGX will assess and recommend the most practical path forward.
Profile setup and cleanup is a one-time engagement. For ongoing content, posting, and account management, that falls under the Social Media Management service. Many clients do a profile cleanup first — making sure every account is correctly set up and branded — then move into ongoing management with a clean foundation in place.
The standard service covers Facebook, Instagram, LinkedIn, X (Twitter), and Meta Business Manager. YouTube channel optimization is available separately and quoted based on scope. If you need help with a platform not listed, contact us and we’ll confirm whether we can support it.
Most profile setups and cleanups are completed within 3 to 5 business days per account, depending on how much content needs to be updated and whether any platform access complications arise. We’ll confirm the expected turnaround when we scope the engagement.